Delivery, Returns & Refunds

Delivery info

We send all of our orders via Royal Mail 24hr service as fast as we can, we aim to get all UK orders made and dispatched in 1-4 working days. Due to the nature of personalised products this can vary but we will endeavour to keep you informed about your order!

UK: Postage and packing is free for orders over £35, otherwise it is £4.

EU: Postage is £6 and is sent via a tracked service.

Rest of the world: Postage is £12 and is sent via a tracked service.


The recommended final dates for Christmas have now passed. Orders put in now will be shipped at a slightly slower rate than usual until we return to normal on January 3rd.

Returns and Refunds

If for any reason you are unhappy with your purchase, you may return it to us in its original condition within 30 days and we will issue a full refund. We can only accept the return of opened items if they are faulty.

Please note: custom stamps cannot be returned for a refund unless they are faulty.